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Return an Item

Return an Item

100% Satisfaction Guarantee

Click here to submit an online Request for Return.

If you are not 100% satisfied with your Eakes purchase, simply return it to us. Customers can return stocked items within 60 days or purchase. See below for exceptions.

Returns Policy Exceptions:

  • Merchandise must be in the complete and original packaging (with UPC codes intact and all packing materials, accessories, and manuals), unmarked and in new condition.
  • Special order items must be returned within 30 days.
  • Furniture orders must be returned within 60 days. Restocking fees will be applied.
  • Laser and inkjet cartridges may be returned if package is unopened and expiration date is current.

Non-Returnable Items:

  • Edible items such as creamer, sugar, tea, coffee and candy, along with first-aid items such as Band-Aids and aspirin are non-returnable for the safety of our customers.
  • Custom imprinted/promotional¬†products are non-returnable.
  • Unstocked calendars are non-returnable.
  • Headsets are non-returnable for the safety of our customers.

You may e-mail us about a return or call 1.800.658.4072 x 4.