Return an Item

Click here to submit an online Request for Return.

If you are not 100% satisfied with your Eakes purchase, simply return it to us. Customers can return stocked items within 60 days or purchase. See below for exceptions.

Returns Policy Exceptions:

• Merchandise must be in the complete and original packaging (with UPC codes intact and all packing materials, accessories, and manuals), unmarked and in new condition.
• Special order items must be returned within 30 days.
• Furniture orders must be returned within 60 days. Restocking fees will be applied.
• Laser and inkjet cartridges may be returned if package is unopened and expiration date is current.

Non-Returnable Items:

• Edible items such as creamer, sugar, tea, coffee and candy, along with first-aid items such as Band-Aids and aspirin are non-returnable for the safety of our customers.
• Custom imprinted/promotional products are non-returnable.
• Unstocked calendars are non-returnable.
• Headsets are non-returnable for the safety of our customers.

You may e-mail us about a return or call 1.800.658.4072 x 4.