Return an Item
If you are not 100% satisfied with your Eakes purchase, simply return it to us. Customers can return stocked items within 60 days or purchase. See below for exceptions.
Returns Policy Exceptions:
- Merchandise must be in the complete and original packaging (with UPC codes intact and all packing materials, accessories, and manuals), unmarked and in new condition.
- Special order items must be returned within 30 days.
- Furniture orders must be returned within 60 days. Restocking fees will be applied.
- Laser and inkjet cartridges may be returned if package is unopened and expiration date is current.
- Edible items such as creamer, sugar, tea, coffee and candy, along with first-aid items such as Band-Aids and aspirin are non-returnable for the safety of our customers.
- Custom imprinted/promotional products are non-returnable.
- Unstocked calendars are non-returnable.
- Headsets are non-returnable for the safety of our customers.
You may e-mail us about a return or call 1.800.658.4072 x 4.