Office Supplies Solution for XO Group
XO Group Inc., a national organization, sought an improved method for purchasing office supplies. They needed an easy-to-use system for their remote locations. XO Group required a combination of reduced cost, great service and quick delivery both locally and out of state.
Eakes evaluated their order process and developed a Procurement Program for their Office Supplies that includes:
- Office Products Specialist assigned to the main department to provide personal consulting for special requests and product knowledge.
- Customer Service Representative assigned to the out of state locations.
- Coordinator assigned to oversee all program activity.
- Online list of items focused on cost productivity.
- Online approval structure for cost containment.
- Monthly invoice reporting for review.
- Budgeting reporting available upon request.
- Flexibility to amend program to meet their company’s changing needs.
- Next day delivery to all locations.
- Business review to evaluate effectiveness of Procurement Program.
XO Group has easy management over their procurement process with a well managed program with Eakes. They have been able to streamline buying while providing a high level of customer service and next day delivery to their remote locations.
“I love working with Eakes and recommend that everyone should check them out.”