Skip to main content

JOB SUMMARY
Works with all aspects of accounts receivable and contract administration including answering customer questions. Processes and manages the execution of all types of service, lease, and rental agreements. 

RESPONSIBILITIES INCLUDE
Accounts Receivable:

  • Correctly administer customer ACH payments and work with customers regarding ACH payments.
  • Prepare payments received on account for entry and post them for all locations.
  • Assist with customer statement processing and mailing.
  • Setup cash and COD customer accounts, as needed.
  • Monitor credit card activity and clear charges as needed.
  • Post installment sale activity to time payment program.
  • Reconcile point of sale receipts and record COD payments for assigned locations.

Service, Rental, Lease and Installment Sale Agreement Administration:

  • Verify accuracy and process new, rental, lease, installment purchase, and copy management agreements.
  • Close rental, lease, installment purchase, and copy management agreements at the end of the agreement or as instructed by customers.
  • Prepare monthly rental billings for long-term rental agreements.
  • Take phone calls and accurately place orders for consumable supplies for customers under a service and supply agreement.
  • Record meter readings and prepare meter billings for copy management and service/supply agreements.
  • Track toner and drum usage for copy management and service/supply agreements.
  • Obtain accurate meter readings from customers or estimate readings based on historical usage.
  • Work with customers and our service department to implement a DCA (FM Audit or Sharp RED) to automate meter collection.
  • Oversee customer DCA (FM Audit or Sharp RED) submissions and work with our service department to ensure the maximum number of machines in the field are reporting meter readings electronically
  • Prepare overage, yield and billing reports for copy management and service/supply agreements.

Miscellaneous:

  • Work with Purchasing to accurately submit vendor account applications.
  • Process machine trade-in paperwork and ensure accurate final billings for any machines on contracts.
  • Assist with telephone as necessary to answer customer inquires and resolve problems.
  • Process new MPS Gold/Silver agreements, add machines to said agreements, and close the agreements, as needed.

QUALIFICATIONS
Education:
High School Education or Equivalent
Training in Bookkeeping/Accounting Desirable

Experience:
1 Year of Accounts Receivable Experience
6 Months to 1 Year General Bookkeeping Experience Preferred
Strong Computer Skills


Other:
Good Verbal and Written Communication Skills
Calculator Skills

Accuracy Skills
95% of Work Activity at Desk/Computer
Office Located Downstairs