You may have heard the term “managed print” used a time or two, but what does it really mean? To put it simply, it is the management of all of your printing and imaging devices, such as copiers, printers, scanners, faxes and more. While all of that may not seem like a lot, to Eakes, a true managed print solution is much, much more. We developed a four-part Customer C.A.R.E (Consult, Analyze, Recommend, Execute) plan to streamline the managed print process.
Consult. Let’s talk… and we will listen. Once we know how you are managing your printing now, it starts the wheels turning for us. Through discussion we uncover what is most important to you – both now and in the future. We’ll address areas like mobile printing, various output devices and the people and processes currently used, records management and content management. We’ll talk about the issues you want fixed and even ones you didn’t know could be addressed.
Analyze. From your information, we pull together the right team with expertise in printing devices and software. With your organization’s objectives in mind, we analyze your information and create a customized managed print solution.
Recommend. Using this customized managed print plan, we provide you with our recommendation. This plan encompasses everything from printing, copying, scanning and faxing to scalable software solutions. We want your business to be as efficient as possible, in both processes and spending. Did you know the average U.S. office can reduce annual paper use by 20% just by copying double-sided (duplexing)? We can help you enforce that within your organization. You’ll be surprised in the ways that we will save you money. Our recommendation isn’t a one-sided conversation either. We will fine tune everything to your satisfaction.
Execute. This is when the rubber meets the road. Our team of specialist, technology consultants and service engineers will take the time and care needed to successfully implement your managed print solution within your organization. We provide integrated training and support for all of your new devices and software. It is user-specific training and consulting for everything from basic printing needs to the most sophisticated, networked systems and software solutions.
If you would like to experience customer care as its best, contact an Eakes Copier Specialist to get started on your own personalized managed print solution. We have a long list of satisfied customers that would recommend it.